Effectiveness Evaluation of the Board of Directors

For the purpose of securing further effectiveness and improving the functions of the Board of Directors, we implement an effectiveness evaluation of the Board of Directors on an annual basis. Specifically, we conduct a written and oral self-evaluation questionnaire survey of all the Directors and Auditors concerning the effectiveness of the Board of Directors in terms of its structure, operation, agenda items, and the system that supports it, as well as management strategies and challenges.
Based on the results of the survey, we share the evaluation results of the current situation and the challenges with the Board of Directors and hold constructive discussions on future initiatives.

Outline of evaluation results (for the fiscal year ended February 2026) and future initiatives

It has been evaluated that the expertise of External Directors and Auditors on the Board of Directors is diverse and their respective insights enable constructive discussions. The Board holds sufficient discussions on monitoring to formulate the Group’s annual policies and medium-term management plans, as well as on important agenda items, such as M&As and alliances.
In the future, we will work to further improve the effectiveness of the Board of Directors by reviewing the agendas at Board of Directors meetings further to increase the number of important agenda items, such as healthcare, DX, overseas, ESG, capital cost, and the holding company’s functional enhancement and organizational structure.

  • 1.Regarding the composition of the Board of Directors

    The increase in the number of External Directors and Auditors in FY2024 has led to greater diversity in terms of professional knowledge, experience and skills. The Board has maintained a structure consisting of individuals who can contribute to frank, active, and constructive discussions.

  • 2.Regarding the operation of the Board of Directors

    Board of Directors meetings are effectively and efficiently operated as any materials to be submitted to the Board of Directors are sent in advance and important agenda items are explained beforehand to board members.
    Going forward, we will work to ensure there is time for deliberation in response to an increase in important agenda items. We will do so by utilizing the Board of Executive Officers to distribute the agenda items and generate time for substantive discussions. It is also essential to eliminate information asymmetry by creating opportunities for management and external officers to develop a deeper mutual understanding.

  • 3.Regarding the agenda items of the Board of Directors

    In terms of qualitative improvements to agenda items, they are selected appropriately based on a shift toward management strategies aligned with the Company’s stage of development.
    Going forward, in order to further enhance discussions of important agenda items, it is necessary to set the agenda items in a timely and appropriate manner by reviewing the annual agenda of the Board of Directors and prioritizing items based on urgency and importance.

  • 4. Regarding the support system for the Board of Directors

    Each officer is appropriately provided with the opportunity to request the necessary information from the Company. These requests are carefully addressed by the executive branch and the secretariat.
    To strengthen the system further, we will rebuild the internal control system to address business expansion due to M&As, as well as improve the coordination of audits by the three parties—the internal audit unit, the audit rm, and the Auditors—to make them more substantive.

  • 5. Regarding the self-evaluation by Directors and Auditors

    The evaluation results show that each officer is appropriately fulfilling their role by actively exchanging opinions with the executive branch and enhancing their supervisory functions based on their own expertise and experience in areas such as healthcare, finance, overseas strategies, and global governance. To facilitate more multifaceted discussions within the limited time for deliberation, we will maintain a system in which Full-time Auditors actively voice their opinions during preliminary stages, such as committee meetings and subsidiary board meetings, to complement their functions.
    Going forward, we will contribute to improving the Board of Directors’ effectiveness by continuously updating information through on-site inspections and training, as well as by constantly taking action aimed at improvement and reform.

  • 6.Regarding management strategies and issues

    We highly value that in-depth discussions involving on-site managers are conducted during the formulation of the new medium-term management plan and that the direction of medium- to long-term strategies is presented.
    Going forward, we will further enhance discussions on growth strategies with awareness of capital cost and stock price, business portfolio rebalancing, management resource allocation (store, systems, investment in human resources), and matters including healthcare, DX, overseas, and ESG.