Improvement of Access to Reasonable and Quality Healthcare Services

Increasing the number of stores with a counseling function

In this era of digitalization, the importance of counseling by experts at physical stores is increasing. In the SUGI Pharmacy Group, we are now working to integrate the records of each customer and patient, including their product purchase information, counseling history, and information obtained through our apps. Using such information, we are striving to increase the number of stores that can provide satisfactory counseling services, based on the needs and issues of each customer and patient.

Providing data-based healthcare services

We issue lifestyle-related disease risk reports for determining lifestyle-related disease risks based on health checkup results. Analyzing the probability of developing a stroke, myocardial infarction or diabetes, such reports contain suggestions from a nationally certified dietician to prevent such onset.

Promoting one-to-one health and beauty solutions using a digital communication ledger

We provide product recommendations and counseling tailored to each customer based on their purchase history and skin diagnosis results.

Enhancing the digital membership base

The membership of our digital apps (SUGI Pharmacy app and SUGI Smartphone Medicine Service app [Family Pharmacy app]) comprises the base for a variety of our digitalized healthcare services and sales promotion tailored to individual needs. In FY2024, we focused on promoting the downloading of each app and achieved 15 million downloads.

SUGI Pharmacy app

13.8million downloads

（FY2024）

SUGI Smartphone Medicine Service app (Family Pharmacy app)

1.2million downloads