Introducing Drug Station,
automated medicine picking equipment
To pursue safety and efficiency, we have introduced Drug Station into large-scale prescription dispensing pharmacies.
Features
- Accurate picking on the spot
- No need to worry if there is any error
- Safety ensured by the checking function
Shinshu University Store
Sugi Clinic Mall Kanayama Store
Serving as “local alliance pharmacies” and “pharmacies allied with specialized medical institutions”
We have focused on serving as “local alliance pharmacies” and “pharmacies allied with specialized medical
institutions.” By utilizing our accumulated know-how of prescription dispensing, we have increased the
number of stores providing a home-visit prescription dispensing service. We have proceeded with the
development of local alliance pharmacies that can serve as local healthcare hubs by sharing patients’
detailed information with the relevant medical institutions at the time of their hospital admission and
discharge and by providing comprehensive support in the phases of elderly nursing care and terminal
care.
We are also making efforts to create “pharmacies allied with specialized medical institutions.” Featuring
high-level pharmaceutical management functions, such pharmacies are involved in the development of
specialized pharmacists in the field of oncology and work in close cooperation with medical institutions
providing specialized medical care.
- Pharmacies allied with specialized medical institutions
- 9stores
- Local alliance pharmacies
- 59stores
Interview
We have a framework in which Board-certified Pharmacists of Ambulatory Cancer Chemotherapy provide support for outpatients who need to receive pharmacotherapy while ensuring cooperation with their medical institutions. Such pharmacists check whether their patients are suffering any adverse event or not and their medication adherence and provide proper feedback to their medical institutions through tracing reports and other tools. While establishing a system where patients can seek consultation at any time through the “family pharmacist” system, we also organize information sessions with nursing facilities for senior citizens and other pharmacies. Contributing to local medical care by building a system for sharing patients' medication information is also a source of reward for me.
Board-certified Pharmacists of Ambulatory Cancer Chemotherapy
Responding to specialty pharmaceuticals
Specialty pharmaceuticals require special temperature management and side-effect monitoring. This means that value-added logistics, such as specialized cooling warehouses and special involvement of pharmacists, is necessary. In the SUGI Pharmacy Group, we have set up a specialized cooling warehouse at the Nagoya University Hospital Store and have begun to fill prescriptions for specialty pharmaceuticals. *Specialty pharmaceuticals refer to highly specialized medicines that are tailored to specific diseases or patient groups.
Ensuring accuracy of ID confirmation based on an online qualification confirmation system
We have started online qualification confirmation based on IC chips of individual number cards or codes and numbers on health insurance cards. Having introduced card readers, we can now confirm necessary information on patients accurately and quickly.
Providing information on medical and pharmaceutical products using digital tools
We promote the installation of digital signage in our waiting rooms to provide patients waiting for their prescriptions with information that will help them live a healthy life, including information on pre-symptomatic disease, disease prevention, and treatment.
Safely collecting medical and pharmaceutical products and medical equipment
In line with the needs of customers and patients, we are increasing the number of stores where
infectious waste (e.g., used injection needles) is collected. To prevent such collection from leading to
needle stick accidents, we have a framework for managing collected waste appropriately.
*We sell collection boxes to patients and collect the sold boxes.
Installing many more medicine pick-up lockers
By the end of February 2023, we had introduced the delivery locker system “Quist” at 76 stores as
prescription pickup lockers.
This service allows patients to receive prescriptions, at any time during the store’s business hours,
for which medication instructions have been given in-store or online. As awareness of non-face-to-face
and non-contact methods increases, we contribute to diversifying the ways patients receive their
medicines.
