Human resources development

Improving capacity development training for employees

Having clarified the required skills necessary for employees to acquire internal qualification or perform their duties and roles, we provide employees with education to learn such skills and develop human resources who can demonstrate such skills in their respective workplaces at high levels.

  • ビューティアドバイザーの接客技術を競いあう全国大会(アワード)の一場面
  • ビューティアドバイザーの接客技術を競いあう全国大会(アワード)の一場面
  • ビューティアドバイザーの接客技術を競いあう全国大会(アワード)の一場面
  • National competition (award) for beauty advisors to compete in their customer service skills

SUGI Pharmacy education system

スギ薬局教育体系

Promoting motivational management by visualizing performance and evaluation

Group award program

Based on thank you messages received from customers on a daily basis, relevant employees are recognized as appropriate. In addition, employees and stores that have delivered excellent performance by actions based on the Company’s management philosophy are recognized at the year-end award ceremony. In FY 2023, 85 employees and 24 stores were recognized.

Number of thank you messages received by stores and employees from customers

お客様より店舗・従業員にいただいた「お褒めの件数」

Achievements announced at a ceremony attended by all Group executives

全グループ幹部が集まる式典で成果を発表

Company award for young employees

We have a company award program for new graduates who have been with the Company for up to three years. Awards are given to employees who work on themes for each job and have achieved particularly good results. This program is used not only to make their own work more rewarding but also to learn about the work of their seniors, co-workers, and juniors, which leads to further skill development and improved engagement.