Human resources development

Improving capacity development training for employees

We dene the skills necessary for employees to acquire internal qualifications or fulfill their responsibilities, and we provide training and human resource development programs to help them acquire such skills. In FY2025, we delivered a total of 350,916 training hours for full-time employees, equivalent to an average of 24.2 training hours per employee. Through these initiatives, we strive to enhance employees’ professional expertise and strengthen organizational capabilities.

Introduction of in-house job postings and a free agent (FA) program

We have introduced a personnel system that enables employees to leverage their experience and skills, allowing them to apply for and secure transfers to their preferred department. They can request a transfer to their preferred department or preferred position. If they obtain consent, they can acquire that position. This system aims to encourage career autonomy, skill development, and a healthy sense of competition to revitalize the organization.

SUGI Pharmacy education system

A chart showing the SUGI Pharmacy education system, which combines management education by job position and technical education by job duty with correspondence education and I-SO learning. Officers and managers receive senior management training and training for new department heads, while store-level positions such as pharmacists, registered dietitians, BAs and medical clerks receive expert training, advanced seminars and basic training for new employees, forming a multi-layered structure that improves skills through the integration of programs, evaluation and education tailored to each individual.