Reform to realize healthy and safe working styles

Promoting health management

The SUGI Pharmacy Group considers the promotion of employee health from a management perspective and is strategically working on health management. The Group has developed a promotion system to work on health management, made a health management declaration, and created a health management strategic map. We have been certified as an Excellent Health Management Company, the accreditation of which is given jointly by the Ministry of Economy, Trade and Industry and Nippon Kenko Kaigi, for six consecutive years.

健康経営の推進

We are strengthening our efforts toward White 500 certification as the next step.

Mechanisms to support the physical and mental health of employees

The Company established the “Mental Health Promotion Office” for employees in March 2007, a first in the industry, and the Office started its activities. By now, we have introduced various mechanisms in this area.

  • Establishment of a health consultation channel

    This is a channel for consultation by email or telephone with external counselors. Employees can directly access this channel at any time without going through the Company, so they can use it with peace of mind.

  • Consultation with doctors via chat or video call

    This mechanism allows employees to easily consult doctors on medical matters anytime and anywhere, free of charge.

  • Conducting stress checks

    In order to prevent and detect any mental health problems at an early stage, we conduct stress checks annually. Employees can also conduct these checks from their smartphones, allowing them to easily monitor their own stress conditions. Stress checks are conducted to provide employees with the opportunity to notice their own stress and prevent any mental health problems and to improve the workplace environment that is causing them stress, thereby creating a comfortable workplace.

  • Self-declaration system

    This system provides employees with opportunities to review their current career status and develop a future career development plan to clarify their future challenges. In addition, employees can communicate through this system to the Company any issues in the organization or store to which they belong as well as their personal concerns and worries. Based on the answers of each employee, we use it for the implementation of measures of the Company as well as for career development of employees, such as their personnel changes and training requirements. In FY 2022, we also started to measure work engagement by using the self-declaration system.

  • Establishment of “Anything Consultation Call Service for All Workplace Concerns”

    We have established an external reporting channel to respond to any concerns, such as “I have a problem at the store”; “I have something I want to talk about”; “I have something I want the Company to address”; “This is wrong”; “I have something I cannot report to my boss and I want the Company to address”; “I want the Company to improve the work environment”; or “I am worried about my relationships with others.” This is aimed at fostering peace of mind in employees as well as risk awareness that any harassment will be subject to admonition, in order to eliminate harassment and create good human relationships and a pleasant work environment. Any reports from employees to the Company are promptly addressed.

    Annual number of calls to “Anything Consultation Call Service for All Workplace Concerns”

    職場の悩み・何でも相談ダイヤル件数(年間)

Strengthening employee engagement

  • Holding events for employees’ families

    During the pre-opening of a new store, we invite family members of our employees to an event to support their shopping. We hold these events so that families can learn about the environment in which each employee works every day and so that they become fans of SUGI Pharmacy.

    職場の悩み・何でも相談ダイヤル件数(年間)