To achieve coexistence and co-prosperity with our business partners and address various social challenges, we hold briefing sessions to explain the annual policies and plans of the SUGI Pharmacy Group to our business partners. By promoting their understanding and cooperation, we expect to receive their support for our business, such as improvement of products and services and streamlining of operations, as well as advancing environmental conservation and other initiatives to realize a sustainable society.
Recently held briefing sessions to explain our policies and plans to 534 attendees from 333 business partners
The SUGI Pharmacy Group has established a code of conduct that stipulates matters with which our business partners are requested to comply. In accordance with this code of conduct, we expect our business partners to work with the SUGI Pharmacy Group to seriously address the various environmental and social issues. Through such efforts, we aim to contribute to the sustainable development of local communities by increasing the number of healthy and energetic people and realizing a vigorous society through corporate activities.
You must comply with the laws, regulations, and social norms of each country and region, including laws, regulations, and rules concerning abuse of superior bargaining position, fair competition, and fair transactions, and you must not engage in any conduct that deviates from these laws and regulations.
Serve customers sincerely by complying with the laws and regulations of each country and region and providing safe and secure products and services that satisfy customer needs.
Comply with environmental laws and regulations in each country and region, and contribute to the sustainable development of local communities through corporate activities that consider the global environment.
Respect the culture, religions, and customs of each country and region to contribute to the sustainable development of local communities.
Business partners are requested to understand and comply with the Code of Conduct and to ensure that
their subcontractors also understand and comply with it. Business partners are also requested to
report any violation of the Code of Conduct by them or their subcontractor to the person in charge at
the SUGI Pharmacy Group as soon as they recognize it. In this case, they are requested to take
corrective measures promptly and report the correction status each time.
The SUGI Pharmacy Group may conduct monitoring of the status of compliance with the Code of Conduct by
business partners and their subcontractors. If any non-compliance with the Code of Conduct is found as
a result of such monitoring, we will request that the relevant business partner take improvement or
corrective measures.
In response to the growing human rights awareness around the world, we conducted a human rights DD on
a select number of business partners in FY 2024, the first year of the program.
In the first year, we asked 269 business partners involved in product development 86 questions related
to ESG through a cloud service. We received a final response rate of 64.7%.
The questions cover not only all of the internationally important human right issues, such as forced
labor, human trafficking, child labor, freedom of association, collective bargaining rights and
discrimination, but also a wide range of topics related to the environment, society and governance,
including management and target-setting of greenhouse gas emissions, control of chemicals and wastes,
systems for accepting foreign technical trainees, health and safety of employees, information
security, and ethics and compliance. We conducted additional investigations individually into the 48
companies whom we had concerns about through the due diligence (DD) process and confirmed that none of
our business partners have serious problems. In FY2025, we will arrange additional investigations and
briefing sessions individually depending on the DD results and continue holding meetings for
improvement while promoting the betterment of our overall supply chain. In addition, further efforts
will be made to reduce business risks and strengthen the responsible procurement system by expanding
the coverage of business partner due diligence.